BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

Internet Protocol Captioned Telephone Service (IP CTS) provider Rogervoice, using high-speed speech-to-text (STT), allows ...

SERVICE AND WE’RE SUPPORTING TOP SOCCER. GOOD MORNING EYEOPENER AND GOOD MORNING TO MONTE TECH COMMUNITY SERVICE OUT IN FITCHBURG. THEY’RE RAISING MONEY FOR A TOP SOCCER. THAT’S A PROGRAM THAT GIVES ...

Not long ago I handed Washington the blue print to stop unwanted robocalls. “The solution” as I called it followed on the heels of an absolutely woeful senate subcommittee hearing that left me ...

Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

Butler Tech is expanding its workforce training opportunities for students around the region, with the opening of a new Aviation Center at Middletown Regional Airport.The facility will expand Butler ...

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Washington - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring foreign-based customer service workers to ...

President Trump and major tech firms announced an agreement Wednesday to have Big Tech companies cover the cost of the electricity they consume as development of artificial intelligence shows no signs ...