What happened Instructure, the company behind the Canvas learning management system, has disclosed that it recently suffered ...

CRM workflow automation is transforming how sales, marketing, and service teams operate by eliminating repetitive tasks and enabling real-time, data-driven actions. Platforms like Salesforce and ...

Salesforce is shaping its artificial intelligence strategy by working closely with customers in real time, using frequent ...

There’s a lot going on at Salesforce, the company that put the sales tools market on lock in the early days of the 21st ...

AI is not eliminating jobs in the tech industry, says AWS CEO Matt Garman, with Amazon planning to hire 11,000 new software ...

As payments companies, merchants, and consumers prepare for the growing use of artificial-intelligence agents in commerce, vendors, too, are getting ready for these independent, digital agents. Among ...

Salesforce is opening its platform to React developers. The Multi-Framework beta lets developers build native Salesforce apps with React while using Salesforce authentication, security, governance, ...

Agentforce Operations, an AI-driven solution to streamline back-office processes, cut cycle times by 70%, and reduce errors ...

By Jigar Thakkar, VP of Agentic AI for Business, Amazon Quick Most of us still spend more time hunting for information at ...

Microsoft Corp. surpassed expectations for its third-quarter financial results today, but its stock moved sideways in the ...

New AI agents aim to cut manual tasks and speed up workflows across disconnected systems in the back office. The post ...

Slack has announced new capabilities that make it easier for organisations to build, deploy and manage AI agents directly ...