Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Ever wondered how different apps chat with each other? It’s usually down to something called an API, and REST APIs are a really common way to do it. Think of them as a set of rules that let software ...

Building your very first REST API might sound like a big task, but honestly, it’s more about getting started and learning as you go. Think of it like learning to cook; you start with simple recipes, ...

The Washington Post’s evisceration at the hands of its billionaire owner, Amazon founder Jeff Bezos, didn’t have to happen. But though those moves inflicted considerable damage, the paper had been ...

Abstract: The adversarial example presents new security threats to trustworthy detection systems. In the context of evading dynamic detection based on API call sequences, a practical approach involves ...

A comprehensive Salesforce API emulator for testing Go applications without connecting to a real Salesforce org. /services/data/v58.0/sobjects/{type} POST Create ...

South Korea has handed out AI companionship robots to seniors living alone. Eldercare workers say the robots act as their eyes and ears, easing their mind about clients in the days between visits.

Google has disclosed details of a financially motivated threat cluster that it said "specializes" in voice phishing (aka vishing) campaigns designed to breach organizations' Salesforce instances for ...