Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Richard Matsui and Brent Akamine each sold their companies in March after returning to Hawaii during the pandemic. Now ...

Hackers claim 45 million records compromised as education publisher says “data does not contain sensitive information”; Have ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

Google has launched Gemini 3.1 Flash TTS in preview, giving developers prompt-based control over AI speech, multi-speaker ...

The rollouts follow AWS’ launch of its Agent Registry platform, signaling a trend among providers to help bring agentic ...

According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...

Two recently fixed prompt injections in Salesforce Agentforce and Microsoft Copilot would have enabled an external attacker ...

After years of watching ChatGPT and Gemini hog the limelight, Apple is reportedly shipping a standalone Siri app, codenamed ...

About the A2A Protocol The Agent-to-Agent (A2A) Protocol is an open standard that enables AI agents to discover, communicate, and transact with each other across different frameworks, vendors, and ...

Anthropic and OpenAI just can't stay out of the news, which must be fun for their PR teams. This week, Anthropic accidentally ...