Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

The Stocks: Oracle (ORCL) is spending heavily on AI infrastructure while maintaining an enterprise software suite positioned as more agent-forward than competitors. Salesforce (CRM) has dropped 50% ...

The pilot trap, the overhead myth and the measurement reckoning: why nonprofits that treat data as strategic infrastructure will attract capital in the new funding landscape, and why those that don’t ...

So, you’ve got to work with an API, and the documentation looks like a foreign language textbook written by a robot? Yeah, I’ve been there. It’s like trying to assemble flat-pack furniture with ...

You're probably a little tired of reading or hearing about AI, right? Well, if that's the case, then you're in the right place because here, we're going to talk about machine learning (ML). Yes, it's ...

Salesforce stock price continued its strong downward trend this week, reaching its lowest level since March 2023. CRM dropped to $178, down by over 50% from its highest level in 2025, with its market ...

Building your very first REST API might sound like a big task, but honestly, it’s more about getting started and learning as you go. Think of it like learning to cook; you start with simple recipes, ...

Major cybersecurity incidents are rarely the result of any single catastrophic failure. They are generally a result of attackers exploiting subtle weaknesses embedded deep within the systems. In ...

The Iranian hacking group known as MuddyWater has been observed leveraging a new backdoor dubbed UDPGangster that uses the User Datagram Protocol (UDP) for command-and-control (C2) purposes. The cyber ...

Get traffic data and keyword intel on competitors instantly. They say things move faster in the AI age, and on Wednesday, Salesforce delivered the latest example. Salesforce announced its ...