Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

Salesforce is advancing its real estate CRM capabilities with AI-powered Agentforce, deeper marketplace integrations, and customizable workflows, aiming to unify property, client, and transaction data ...

The rollouts follow AWS’ launch of its Agent Registry platform, signaling a trend among providers to help bring agentic ...

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...

Salesforce's profitability is near its highest level ever. The stock's valuation is more attractive than it's been in years. Some SaaS companies could be disrupted by agentic AI, but Salesforce isn't ...

By layering orchestration, governance, and connectivity into Agent Fabric, Salesforce appears to be trying to position ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...

Salesforce unveiled more than 30 new Slackbot features, turning Slack into an AI-powered workspace for meeting transcription, CRM updates, desktop assistance and enterprise agent workflows.

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Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...