A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

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Erik Steiger discusses the operational pain of legacy PDF generation in regulated banking and manufacturing. He explains how ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.

Platinum group metals (PGMs) have several properties that make them critical everyday-life minerals, Mintek supervisor ...

Gold-from-mine-waste company DRDGOLD is looking at organic growth of 40% in throughput and 30% in output, using internally ...

Side (DAS) offers a range of services encompassing advanced dust suppression, road management, and environmental performance for industrial and infrastructure applications. The company offers ...

Minimal growth to the now 257-acre Pocket Fire has allowed firefighters to establish a long-term strategic suppression plan ...

Most of these bases were home to Russian strategic heavy bombers—aircraft capable of carrying nuclear weapons. Using Russia’s mobile phone network, Ukrainian operatives remotely launched the drones, ...

If you receive JavaScript required to sign in error message when using Skype, OneDrive, Teams or any other program, you need to turn on or enable JavaScript in your ...