The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

The chiefs of the Yantic, Taftville, Occum and Laurel Hill fire departments announced May 4 that they were exiting mediation ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Hundreds of emergencies, one birth and a 25% fleet increase marked Acadian Ambulance's first month running Liberty County's ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...