The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Just three words can be the difference between someone being completely lost — or knowing exactly where they are, at any ...

Michael Harrison, Deputy Mayor of Public Safety, said the city must prioritize spending on technology that produces results. ...

The Sarasota County Sheriff’s Office received nearly $1 million from a state immigration fund to purchase AI-powered ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...