The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Hundreds of emergencies, one birth and a 25% fleet increase marked Acadian Ambulance's first month running Liberty County's ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The chiefs of the Yantic, Taftville, Occum and Laurel Hill fire departments announced May 4 that they were exiting mediation ...

Just three words can be the difference between someone being completely lost — or knowing exactly where they are, at any ...

Michael Harrison, Deputy Mayor of Public Safety, said the city must prioritize spending on technology that produces results. ...