Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Hundreds of emergencies, one birth and a 25% fleet increase marked Acadian Ambulance's first month running Liberty County's ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Ahead of the June primary election, the Southern California News Group compiled a list of questions to pose to the candidates who wish to represent you. You can find the full questionnaire below.

EXCLUSIVE: Investigator said the former CEO showed questionable judgment, impatience and a habit of skirting policy and ...

Florida's Legislature is in a special session to consider Gov. DeSantis's redistricting map, which could turn four US House ...

Baltimore City officials are working to replace an aging 911 dispatch system, which failed while police were responding to a ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

One bit of good luck for the firefighters of Boulder City, Nev., is that dirt doesn’t burn and neither do rocks. The other is that their department is committed to staying connected, and it’s ...

The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.