The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

Hundreds of emergencies, one birth and a 25% fleet increase marked Acadian Ambulance's first month running Liberty County's ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The chiefs of the Yantic, Taftville, Occum and Laurel Hill fire departments announced May 4 that they were exiting mediation ...

Just three words can be the difference between someone being completely lost — or knowing exactly where they are, at any ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...