New methods such as clandestine call centers, the use of scripts and AI, and scammers posing as lawyers are reaping a ...

Developer script automatically calls back robocalls to trap scammers in endless conversations, turning harassment tactics ...

Now, French archaeologist François Desset and his colleagues say they have cracked much of it. If confirmed, their work would ...

Picture this. A scam call center somewhere in a nondescript office building. Dozens of people on phones, reading scripts, convincing a retiree in Ohio her compu ...

Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

Over the last several years, federal concern about genetic testing has been steadily growing. Regulators have watched Medicare Part B spending on molecular and genetic tests spike while a relatively ...

Planning your month? Here’s a practical rundown of Coachella Valley events in May, including unique offerings like a Marilyn ...

AI-powered malware is transforming scam compounds into a global cybercrime industry fueled by trafficked workers and willing recruits.

As voice AI becomes more embedded in everyday products, a new category of technology is quietly replacing traditional speech systems. Known as conversational speech recognition (CSR), this approach is ...

CEO Alex Levin says CX teams can use a natural language interface to describe the AI agent they want and the Copilot AI agent will build it for them.

Reed Hastings founded Netflix in 1997 with Marc Randolph. Now he is departing, and founder departures don’t always go this ...

A disallowed OT winner, a missed penalty shot, then sweet redemption. Jordan Martinook nets his first career playoff OT goal, ...