Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Editor’s note: This article is part of a special supplement, “Disaster & Terrorism Preparedness: Planning, Preparedness, Mitigation, Response and Recovery,” published in our sister publication JEMS.

Until processors began running in the hundreds of MHz and up, little attention was paid to EMI in most circuit designs. As clock speeds have increased to beyond 1 GHz, the fast edge rates on signals, ...

Overview AI robots need both real-world and synthetic data to learn effectively, with tools like simulation and teleoperation ...

Editor’s Note: As the number of structure fires decreases, fire departments increasingly struggle with how to prepare company officers and battalion chiefs–many of whom have seen very few working ...

Artificial intelligence is taking a leap forward with new tools that take us well beyond writing essays and summarizing documents. While large language models (LLMs) are adept at text and visual ...

Platte River Power Authority Rawhide Energy Station Unit 1 is a 280 NET MW load unit that in 2016 had a capacity factor of 91.57 percent, the third highest for comparably sized US coal plants. However ...

For those who have been around the airline industry for a while, it is well known that change is a constant, and even minor updates to procedures or systems can have a significant impact on front-line ...

Family caregivers are a critical extension of the healthcare team, yet little attention is paid to providing support, information, and training to caregivers in clinical practice. This randomized ...