When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

The Black Screen of Death is incredibly annoying, but often easily diagnosed. The most common culprits are outdated software or faulty drivers. With a few quick fixes and basic maintenance, you can ...

Social media strategist Scott Kleinberg joins Bob Sirott to talk about how to troubleshoot and fix your computer, internet, and phone issues. He also explains what you should do if your password isn’t ...