Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old.

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Smart meters are the norm for many Bay Area communities. The meters provide ratepayers with real-time data on their water ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

Lucknow: The UP Power Corporation Limited (UPPCL) has launched a seven‑day statewide campaign to address grievances of smart meter consumers, following directions issued by additional chief secretary ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

A Massachusetts family says a meter swap triggered a shocking electric bill, prompting National Grid to review the charge and ...

With increased visibility into your energy usage through online tools and our mobile app, you can see how much electricity ...