eGain Announces New Integrations for Microsoft Teams, Slack, and Zoom Team Chat

Trusted knowledge and AI-powered actions now available across leading UCaaS and CCaaS platformsSUNNYVALE, Calif., March 10, ...
CMS Wire

What Do You Call the Integration of Slack and Skype?

Business collaboration darling Slack has a new partner — Skype. It appears to be quite the collaborative match, with the fast-growing tool providing easy access to Microsoft’s ubiquitous ...
Diginomica

Salesforce Service Cloud introduces AI-powered workflows, Slack integration and conversation mining

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...
Business Wire

Slack Integration from ServiceNow Partner Crossfuze Speeds Up Approvals Process for Change Requests by over 90%

ARLINGTON, Va.--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has unveiled a new ...
The Next Web

13 cool Slack features and integrations you might not know about

This article was updated February 2019. Team communication service Slack is one of the best business (and time-waster) tools out there and it’s growing like crazy, with no signs of slowing down. If ...