Heap announces its acquisition of session replay specialist Auryc, adding qualitative insights to its quantitative analysis of digital user behavior Rachel Obstler, Heap (screengrab from Zoom call ) ...

There is no one who does not know that people using the Internet, search engines, ISPs, websites etc are tracking user's behavior. However, Princeton University newlyCenter for Information Technology ...

The Plaintiffs’ Bar is well-known for pushing the boundaries of existing (and sometimes very old) laws with new and novel privacy claims. The most recent targets of ...

Over the last several years, litigation (often class actions) premised on the use of technology like session-replay products, web beacons, pixels, and cookies has proliferated. Typical theories ...

Session Replay is one of several new capabilities announced as part of Pendo One, Pendo's unified application experience platform. "We've made an even more powerful Pendo platform for delivering the ...

Countless companies leverage third-party analytics tools to help improve website design, update user interfaces, and otherwise enhance users' online experience. One such tool—"session replay" software ...