Running a retail store today is about more than just stocking shelves—it’s about creating an experience that attracts customers and encourages them to buy. With competition growing and consumer ...

Having to integrate new digital media and technology components into stores (44%). While adapting to sustainability priorities wasn’t deemed a top challenge for respondents, most (61%) indicated that ...

A few months ago, I popped into a department store to grab a shirt for an event that night. Five minutes later, I’d looped past the same endcap twice and somehow ended up in housewares, miles from ...

Data is a powerful tool for any retail business owner. It helps you see which aisles are busy and which ones people ignore.

When nearly anything can be bought with a few taps on a screen, brick-and-mortar stores have to work harder—and smarter—to earn a visit. Retail design, and the magic of merchandising, is something ...

Apple unveiled a new vision for its hugely successful retail stores on Thursday, aiming to give shoppers the experience of setting foot in the headquarters of the company credited with inventing the ...

Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. “But seriously, I actually have a way normal life for a ...