Virtual assistants joined the workforce in record numbers as the gig sector grew amid the pandemic. Discussions about VAs and gig workers on social media are inspiring others to become entrepreneurs.

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Running a real estate business is not easy. You have listings to manage. You have clients to call. You have paperwork to file ...

As small businesses integrate AI-powered virtual assistants, they must ensure security and data privacy and have a clear plan for how and why this technology is being adopted. Nathan Eddy works as an ...