Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Aside from learning to share toys in kindergarten, formal education gives very few lessons on how to collaborate. At a time when teamwork is becoming the norm and teams are more often than not made up ...

Enterprise IT professionals tell us the importance of team collaboration will be increasing over the next 24 months. Clearly, vast supplies of content and data are driving the trend, as these same IT ...