More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

Chatbots, including those powered by artificial intelligence (“AI”), are growing in popularity, but they must be deployed in a compliant manner to avoid creating more problems than they solve. In this ...

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...

Would you trust an AI chatbot to be your therapist, medical professional or confidante? New research shows that one in five American adolescents between the ages of 12-21 – or around 8.2 million – are ...

Nationally weighted 2025 survey estimated 19.2% of US youth (≈8.2 million) have sought mental health advice from AI chatbots, up from 13.1% in 2024. Use intensity was meaningful: 42.8% engaged at ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of those ages 50 to 64 say the same. Adults under 50 are the least likely to not ...