AI Makes Building Software Easy, But Leaders Must Ask Whether They Want To Own It

AI may have made it easier than ever to build something that solves today’s problem in today’s environment, but environments ...
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Conversational AI foundational to CX in 2026

Conversational AI has been around for decades, going back to the first instances of automatic speech recognition (ASR) and natural language understanding and processing (NLU/NLP). These technologies ...
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Why Meera’s conversational AI SMS is so powerful for B2C sales teams

From insurance to higher education, every business that relies on lead generation struggles with the same problem: nobody ...

The Connected Enterprise Comes First: Build The Operating Model, Then Let AI Do Its Job

When the fundamentals are in place—connected systems, clear ownership and stable processes—AI can start delivering real value ...
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Josh Talks introduces the world’s first open full-duplex conversational AI model in Hindi

Josh Talks, a company building speech datasets and evaluation infrastructure for AI, today announced the development of a full-duplex conversational AI model in Hindi, an AI system capable of ...

Lifan Xu on Why So Many AI Projects Fail to Deliver ROI and What Strategic Leaders Must Rethink Before Their Next Deployment

Recent survey findings indicate that in most business functions, around one in ten organizations reports successfully scaling ...