A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...