A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

As AI use increases among patients, researchers said the role of a physician “may shift” from a primary source of information to more of a guiding presence. (Sandwish/GettyImages) Consumers are ...

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know ...