Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

Using chatbots for emotional support can pose risks to teens' mental health. How should parents talk to their teens about ...

Artificial intelligence chatbots are so prone to flattering and validating their human users that they are giving bad advice ...

A chatbot might know what’s wrong with you, but when people try to use them to understand symptoms, they may end up no closer ...

Artificial intelligence tools—notably the chatbots that students use—may make the problem worse. AI chatbots’ tendency to ...

"AI sycophancy is not merely a stylistic issue or a niche risk, but a prevalent behavior with broad downstream consequences." ...

OpenAI has announced plans to introduce advertising within free and low-cost versions of ChatGPT, alongside voluntary safeguards including separation of advertisements from responses, privacy ...

Chinese AI companies are focused less on being cutting edge and more on attracting customers. That means holiday promotions, ...

AI agents and chatbots both manage conversations, but the AI chatbot difference lies in autonomy and capability. While chatbots follow scripted responses, AI agents execute multi-step tasks ...

An increasing number of toys on the market are powered by artificial intelligence technology.

Typing your symptoms into an AI chatbot might feel like the fastest route to figuring out what’s wrong with you but new research suggests it could be a risky shortcut. A major study reported by the ...

AI chatbots like ChatGPT are linked to new rising cases of psychosis, delusions, and emotional dependence in vulnerable users across the U.S.